Job Summary:
We are in need of Customer Service team members who are passionate about delivering an outstanding customer service. If you are self-motivated, have great communication skills and a desire to achieve then this may be the role for you.
Job duties:
- Responding to Customer Queries about the product or services of our clients.
- Have multiple conversations with different customers.
- Dealing with customer complaints and handling them with care.
- Identifying and assessing customer needs.
Candidate requirements:
- A Positive “can do” attitude.
- Excellent verbal and written communication skills
- Great listening skills
- High level of accuracy and attention to detail
- Good problem solver
- Ability to work in a fast paced environment
- Ability to multi-task and manage time effectively
- Be able to demonstrate patience and empathy
- Excellent customer serivce skills, incorporating a confident and pleasant manner.